Shipping policy

At our boutique, we aim to provide a seamless and premium delivery experience from the moment you place your order until it arrives at your door.

1. Processing Time

• All orders are processed within 1–2 business days after payment confirmation.

• Orders are carefully inspected and packed to ensure perfect condition.

2. UK Delivery

• Standard UK shipping typically takes 2–5 business days.

• Shipping cost within the UK: £10 per order.

• Free UK delivery on orders over £500.

3. International Delivery

• Delivery to international addresses usually takes 7–14 business days, depending on the destination and local customs.

• Shipping fees for international orders are calculated at checkout.

4. Packaging

• All items are packaged with premium and eco-friendly materials to protect the fabric and preserve its luxury quality.

• Each package is carefully checked before dispatch.

5. Tracking Your Order

• Once your order has been dispatched, you will receive a tracking number and a link to track your shipment.

• You can monitor your order status at any time.

6. Missed Deliveries

• If no one is available to receive your order, the courier will leave a notification and attempt redelivery within 2 business days.

• If delivery cannot be completed, your order will be returned to our warehouse, and our customer service team will contact you to arrange reshipment.

7. Returns and Exchanges

• Please refer to our Returns & Exchanges Policy for full details.

• We guarantee that every item is shipped in perfect condition.